Responsible business through clear standards.

General statement. This page describes SmartLink’s compliance principles. It does not replace specific transaction legal, licensing, customs or regulatory advice.

Applicable laws and regulations

We aim to comply with applicable company, trade, customs, import, export, sanctions, bribery prevention, privacy and intellectual property requirements relevant to our activities and each transaction.

Customer, destination and intended use

Where appropriate, we may request information about the contracting party, end user, destination, product classification and intended civilian or commercial use. Accurate and complete information is required before we proceed.

Controlled or restricted transactions

Products, technology, software, destinations or end uses may be subject to restrictions, license requirements or prohibitions. SmartLink may pause, decline or cancel work where information is incomplete, a required approval is unavailable, or the transaction presents unacceptable legal or compliance risk.

Responsible supplier coordination

Independent suppliers and service providers are engaged according to the project. Requirements, approved specifications and permitted disclosures are communicated on a necessary access basis.

Ethical conduct

We do not knowingly support bribery, fraud, sanctions evasion, prohibited diversion, misleading documentation or unlawful end use.

Project review review

Compliance decisions depend on the actual product, parties, destination and use. Customers remain responsible for their own legal obligations and for providing truthful final user and final use information.